About Regal Contracts

Regal Contracts is based at Houghton-on-the-Hill on the A47 Uppingham Road in Leicestershire.

We are a local indepentent garage that has been specialising in the repair and servicing of cars, vans and light commercials since 1996. We also operate an ISO 9002 accredited breakdown recovery service.

Originally based in Great Glen, Leicester we have established a large clientele of loyal customers who have continued to use our services which is a testament to the quality of workmanship that we offer.

We provide high quality workmanship from fully trained technicians using only the best quality products ensuring excellent customer service with tremendous cost savings.

For your complete piece of mind, selected parts and repairs are covered by a 12 months/ 12,000 miles guarantee, please ask for details.

Although we specialise in the repair and service of Renault motor vehicles, we have workshop facilities that offer garage servicing and repairs to all vehicle franchises no matter what make or model, without infringing any warranty that the vehicle may be covered by.

As well as vehicle servicing, we also undertake:

• repair and part replacement including clutch, exhaust, brake, tyre and suspension
• welding and MOT work
• perform engine and fuel system diagnostics
• air conditioning repair and service
• engine rebuild or replacement
• accident body and paint work repair to insurance standards (a free quote can be provided).

If you whish to discuss any part or repair requirements then please call us on 0116 2414224, we are always here to help!

Our Code of Practise

For our customer's complete piece of mind we operate the following code of practise:

• If requested by a customer we will provide a full written estimate or fixed-price quotation for any services or work to be carried out.
• Where investigative or diagnostic work is required before a full estimate or fixed-price quotation can be given, a financial limit for this diagnostic work will be agreed and set before any expense is incurred.
• A booking system that records full vehicle details plus your name, work required, contact details and invoicing information.
• Provide our customers with an invoice for the work undertaken that carries the following information: date, mileage, registration number, labour hours, labour rate, parts prices, oil quantity used and price per litre.
• We will notify you of any problems on the vehicle that we believe need further attention. This information will be added as a comment to your invoice.
• Only fit original spare parts or spare parts of matching quality as defined by the 2002 Block Exemption Regulation.
• Adhere to the relevant and current manufacturers service schedules, utilising standard service and repair times with either manufacturer or ICME schedules. Ensure all services are recorded in your vehicle's service record book on completion, entering the required details and applying our garage's stamp.
• Notify you if for any reason work cannot be completed on schedule as promised and inform you of the extended time required and reasons for the delay.
• On selected parts and repairs, provide a 12 months / 12,000 miles guarantee (please ask for complete details).
• Dispose of waste materials e.g. oils, oil filters, batteries, tyres, etc. in an ecologically acceptable and legal manner.
• Take reasonable care of your vehicle and possessions whilst in our care.

We always strive to provide complete customer satisfaction for any motor vehicle service or repair that we undertake and are happy to discuss any of part of service that we have provided.